Applying 21st century skills (4 C's - communication, collaboration, critical-thinking and creativity), in fostering Connection. We exchange ideas while practising speaking, listening and honing our presentation skills. TED talks and YouTube clips are used as input.

Upgrade your communication skills toolbox through practising speaking, listening and presenting. Be it small talk, presenting your ideas, active listening and giving feedback, in a relaxed atmosphere. TED talks and YouTube clips are used as input.

Wie der Name schon sagt, gibt Ihnen dieser "Business English Flexi-Course" volle Flexibilität! Sie können sich, je nach Ihrer Verfügbarkeit und Themeninteresse, entweder für die volle Kursdauer oder nur für einzelne Termine anmelden. Wir werden diverse Themen aus dem beruflichen Alltag bearbeiten, was nicht nur Ihren Wortschatz, sondern auch Ihr Selbstvertrauen steigert. Hier die Themen: 03.02.26 Small talk in the workplace 10.02.26 Telephone skills I 24.02.26 Telephone skills II 03.03.26 Telephone skills III 10.03.26 Effective presentations I 17.03.26 Effective presentations II 24.03.26 Effective presentations III 14.04.26 Writing emails I 21.04.26 Writing emails II 28.04.26 Writing emails III 05.05.26 Customer complaints I 12.05.26 Customer complaints II

Let's get together and exchange ideas, opinions and interests in English! A great chance to brush up your English language skills with a native speaker in an informal, relaxed atmosphere.

Practising your Business English in a small group with a native speaker will help make you more efficient in the workplace. In this course you will learn how to express yourself more fluently and confidently when communicating with fellow professionals - whether on the telephone, face-to-face or in writing. You will carry out a variety of communicative activities including role plays and writing emails.

"The customer is always right". Dealing with customers can sometimes be a challenge, especially when you’re doing it in a foreign language. In this course you will practice communicating clearly and efficiently with customers in a variety of business situations: -Giving customers product and pricing information -Processing customer enquiries -Dealing with customer complaints -Maintaining positive relationships with customers Emphasis is on oral communication. A wide range of role plays, adapted to suit you and your company, will improve your fluency and confidence in the workplace. In addition, you will receive individual feedback on your language skills and a "next steps" study plan which has been customized to suit your exact needs.